Avaya 78201X Exam Syllabus

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Before starting your 78201X exam preparation, it is recommended to review the complete Avaya IP Office Platform Support Certified Exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free 78201X questions. We also provide premium 78201X practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Avaya 78201X Exam Objectives

Section	Objectives
Avaya IP Officeâ„¢ Platform architecture with platform application, capacities and specifications	This section of the exam measures the skills of System Engineers and covers the architecture of the Avaya IP Office™ Platform, including its applications, capacities, and specifications. Candidates will identify various versions and options of the platform, as well as its applications and their specifications. Given a customer scenario, they will determine the appropriate system requirements and customize solutions based on specified customer needs.
Installing and Commissioning Avaya IP Officeâ„¢ Platform	This domain assesses the competencies of Installation Technicians in installing and commissioning the Avaya IP Office™ Platform. Candidates will describe the installation process for both the Avaya IP Office™ 500v2 and Server Edition. They will also define how to license the platform effectively. A critical skill measured understanding licensing requirements for different Avaya IP Office™ configurations.
Configuring Avaya IP Officeâ„¢ Platform and applications	This section of the exam focuses on configuring the Avaya IP Office™ Platform and its applications. Candidates will identify necessary management user interfaces for configuration tasks and describe how to configure applications like Voicemail Pro and one-X® Portal. They will also define security settings and learn how to implement customized solutions. A key skill measured is effectively configuring security settings to protect user data.
Gathering Avaya IP Officeâ„¢ System Information, Maintaining the System, and Analyzing Failures	This domain assesses Avaya Support Technicians in maintaining the Avaya IP Office™ System. Candidates will identify how to execute test plans using appropriate tools and diagnose issues in troubleshooting scenarios. They will also define procedures for performing upgrades and verifying successful upgrades.
Official Information	https://www.avaya-learning.com/lms/#/training/catalog/offering/23005

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