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Avaya 76940X Exam

Avaya Converged Platform Support Exam

Total Questions: 56

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Avaya 76940X Exam Overview :

Exam Name Avaya Converged Platform Support Exam
Exam Code 76940X
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/22432
See Expected Questions Avaya 76940X Expected Questions in Actual Exam
Take Self-Assessment Use Avaya 76940X Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Avaya 76940X Exam Topics :

Section Objectives
  •     Describe the Components that make up the ASP 4200 product.
  •     Identify the differences between a Co-delivery and a Full Avaya Support installation.
Methodology and Support Tools
  •     Explain how to use the Avaya support ticketing tool.
  •     Use the appropriate logs, tools, and files to collect a package of information that will help in troubleshooting.
  •     Describe the next level interfaces used on the OEM components (PDI, Servers, VMware, EMC, etc.) for troubleshooting.
  •     Download and apply Server and Storage updates.
  •     Download and apply PDU and Switch updates.
  •     Download and upgrade VMware vCenter and ESXi platforms.
  •     Identify the correct procedures used in preventative maintenance.
  •     Perform backup and restore of solutions and applications related to ASP 4200.
  •     Describe general troubleshooting tasks.
  •     Describe Quick Fix tasks.
  •     Identify unsupported configurations in VMware.
  •     Describe how to use PSN and KT documents during troubleshooting tasks.

Updates in the Avaya 76940X Exam Topics:

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