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Avaya 7495X Exam Syllabus

Avaya 7495X Exam

Avaya Oceana® Solution Integration

Total Questions: 66

What is Included in the Avaya 7495X Exam?

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Avaya 7495X Exam Overview :

Exam Name Avaya Oceana® Solution Integration
Exam Code 7495X
Actual Exam Duration 90 minutes
Expected no. of Questions in Actual Exam 67
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/21613
See Expected Questions Avaya 7495X Expected Questions in Actual Exam
Take Self-Assessment Use Avaya 7495X Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Avaya 7495X Exam Topics :

Section Weight Objectives
Objective 1:
  • Explain the architecture, features, components, capabilities, licenses and deployment requirements for Avaya Oceana solution and Oceana Workspaces
Objective 2:
  • Deploy Avaya Breeze Snap-ins and clusters and integrate them with Avaya Oceana
Objective 3:
  • Install Engagement Designer workflows
Objective 4:
  • Describe the function and attributes of Avaya Control Manager and Oceana Voice Channel
Objective 5:
  • Deploy, configure and administer Avaya Control Manager and Oceana Voice Channel
Objective 6:
  • Deploy Omnichannel Windows Server
Objective 7:
  • Describe the attributes and function of Oceana Webchat and Co-Browse Channels
Objective 8:
  • Configure Oceana Webchat and Co-Browse Channels
Objective 9:
  • Explain the Oceana Email and SME Channels routing and call flows
Objective 10:
  • Configure Avaya Oceana Email and SMS Channels
Objective 11:
  • Explain additional Oceana channel types: Social Media, AMC, Outbound Voice with Proactive Outreach Manager (POM)

Updates in the Avaya 7495X Exam Syllabus:

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7495X Exam Details

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