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Avaya 3314 Exam Syllabus

Avaya 3314 Exam

Avaya Aura Experience Portal with POM Implementation and Maintenance

Total Questions: 62

What is Included in the Avaya 3314 Exam?

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Avaya 3314 Exam Overview :

Exam Name Avaya Aura Experience Portal with POM Implementation and Maintenance
Exam Code 3314
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/21534
See Expected Questions Avaya 3314 Expected Questions in Actual Exam
Take Self-Assessment Use Avaya 3314 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Avaya 3314 Exam Topics :

Section Weight Objectives
Architecture
  • Explain POM solution and components
  • Explain AEP solution architecture and determine its solution components
  • Identify the licensing requirements for AEP and POM system features and capacities
  • Describe AEP deployment models and zones
Installation
  • Describe the installation requirements of AEP 8.0 and POM 4.0
  • Explain the features of POM and High Availability
  • Describe how to install the POM database
Configuration
  • Explain the basics of POM campaigns, including how to identify and schedule reports, and defining the rules
  • Describe how to configure and initialize Media Processing Platform
  • Describe how to configure voice, email, SMS, and Speech Server in AEP
Administration
  • Explain how to set up user accounts for access to the AEP and EPM web interface
  • Differentiate between the different AEP call flows
Maintenance
  • Explain the required steps to back up and restore the AEP database
  • Describe the maintenance procedures in the AEP system, the distribution of telephony reports, and how to apply patches on EPM and Media Processing Platform
Troubleshooting
  • Describe the tools for monitoring, as well as the troubleshooting tools and logs of AEP and POM

Updates in the Avaya 3314 Exam Syllabus:

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3314 Exam Details

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