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7492X Exam Questions

Free 7492X Exam Questions - Avaya 7492X Exam

Avaya 7492X Exam

Avaya Aura Call Center Elite Support Exam

Total Questions: 83

Last Updated : 20-04-2024

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Avaya 7492X Questions

Q1.

What property of the SET command makes the command unique when dealing with variables?

AThe SET command allows variables to be manipulated using arithmetic and string operators

BThe SET command allows you to place calls in a particular queue

CThe SET command allows a group of variables to follow a specific pattern

DThe SET command reassigns variables to new values during the process of a vector

Q2.

A customer wants to configure their call center for emergencies.

What action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?

ASet a value variable and change the value assigned using a feature access code

BSet a trunk group and change the trunk number using a variable

CSet a vector directory number with a collect-type variable

DSet a feature access code that detects a power outage and reroutes calls automatically

Q3.

Which vector object can replace the Time of day (TOD) global Vector Variable?

AVector Routing Table

BBusiness Schedule Table

CService Hours Table

DPolicy Routing Table

Q4.

A customer is using Windows Server 2008 to run their Call Center Elite Multichannel server software.

Which requirement do they need to configure to install the server software?

AMicrosoft .NET Framework 3.5 and Microsoft .NET Framework 4.5.1

BMicrosoft .NET Framework 3.5, Microsoft .NET Framework 4.5.1, and IIS

CWindows Firewall Service, Microsoft .NET Framework 4.5.1, and IIS

DIIS only

Q5.

When a customer generates a TTrace log file there are specified components in each line item of the log file.

Which data do these components include?

AThe log file includes the date, the time, the name of the processes, the system where the process is running, and the process ID

BThe log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the agent handling contacts

CThe log file includes the name of the processes, the system where the process is running, and the process ID

DThe log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the user on the system

Solutions:

Question: 1 Answer: A

Question: 2 Answer: D

Question: 3 Answer: C

Question: 4 Answer: A

Question: 5 Answer: C

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