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Avaya 72300X Exam

Avaya Aura Communication Applications Support Exam

Total Questions: 93

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Avaya 72300X Questions

Q1.

Refer to the exhibit.

q1_72300X

Refer to the exhibit.

After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.

Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.

Based on what is already working, to where can the issue potentially be isolated?

Q2.

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.

Which 8D Methodology discipline covers this action?

Q3.

A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.

Which Discipline in 8D Methodology describes the action of the Network Administrator?

Q4.

Which statement about Avaya Tier 2/Business Partners is true?

Q5.

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

Solutions:
Question: 1 Answer: D
Question: 2 Answer: C
Question: 3 Answer: A
Question: 4 Answer: D
Question: 5 Answer: D

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