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Avaya Aura Contact Center Implementation Exam
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Avaya 6210 Questions
Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?
You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?
Which component is used to add servers in Contact Center Manager Administration (CCMA)?
When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?
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