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Apple SVC-19A Exam

Apple Service Fundamentals Exam

Total Questions: 70

Based on Official Syllabus Topics of Actual Apple SVC-19A Exam

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How these Free Questions can help you Prepare for the actual Apple SVC-19A Exam?

Understand the Actual SVC-19A Exam Syllabus, Format, and Question Types

Get official information about the syllabus and format of the exam to set an effective study plan. This information helps you to know what type of questions and topics will appear in the Apple SVC-19A exam. Don’t waste your time and concentrate on such learning content which is expected in the actual exam.

Self-Asses your preparation for the actual Apple Service Fundamentals Exam

Manage your daily routine to ensure that you have the proper time to study for the Apple Service Fundamentals Exam every day. Sit in a calm environment and do hard work daily to cover the entire SVC-19A exam syllabus. It is not possible to study one morning and pass the SVC-19A exam the next day. If you want to get passing marks on the first attempt, prepare for the Apple SVC-19A exam daily.

Apple SVC-19A Questions

Q1.

If the battery inside an iPhone is dented, punctured, swollen, or otherwise damaged, which of the following is the proper next step to take?

Q2.

Please refer to the following information to answer the questions on the right.

Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician, assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the issues to Baron.

Which action should Baron avoid while listening to Lucille?

Q3.

Please refer to the following information to answer the questions on the right.

Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician, assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the issues to Baron.

Which of the following skills would help Baron verify that he understood the issue that Lucille described?

Q4.

Please refer to the following information to answer the questions on the right.

Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician, assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the issues to Baron.

Which two of the following behaviors will not help Baron understand Lucille's issue? (Choose two.)

Solutions:
Question: 1 Answer: D
Question: 2 Answer: C
Question: 3 Answer: D
Question: 4 Answer: B, D

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