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APMG-International Change-Management-Foundation Exam

Change Management Foundation

Total Questions: 50

Last Updated : 26-04-2024

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APMG-International Change-Management-Foundation Questions

Q1.

Which action is a suitable response when resistance to change is shown through sabotage?

AAllocate important change tasks to the saboteurs

BEnsure saboteurs are excluded from any involvement with the change

CIgnore the saboteurs and hope that people will NOT be influenced

DAccept that deliberate attempts to undermine change are inevitable

Q2.

Which statement describes an advantage of using storylelling to engage people's hearts and mind more fully when communicating change?

AStories primarily engage rational thought so people logically work out what to do

BStories engage people by providing detailed plans and timescales for change

CStories engage people with the challenges ahead and how can be overcome

DStories entertain and help people relax, so they can be more positive about the change

Q3.

In Herzberg's studies on job satisfaction, which statement about dissatisfies Chygene factors') is true?

ADissatisfiers are the only factors that can be influenced in the work place.

BBeyond a certain level, improving dissatisfiers does not lead to job satisfaction

CIt is unnecessary to consider the impact of change on the dissatisfiers

DThe dissatisfiers are related to the work itself, rather than its context

Q4.

What stage immediately follows the reflective observation' stage, described in Kolb's learning cycle?

AConcrete experience

BPractical experimentation

CAbstract conceptualization

DNo other stage follows reflective observation

Q5.

When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?

AChange work priorities to devote more time to change

BWithdraw attraction and focus on day to day tasks

CRedefine the changes to suite then better

DComplain to senior management that change is being badly managed

Solutions:

Question: 1 Answer: A

Question: 2 Answer: C

Question: 3 Answer: B

Question: 4 Answer: C

Question: 5 Answer: B

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